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Great Draft Menu
Food was good/great. Service not so great. I was seated at one of the high tables. My server was the bartender at presume. Someone else eventually delivered my food. But then it was 15 minutes before she ever came to check and see if I wanted anything else to drink. My glass had been empty for 15 minutes. I don't think the problem was how busy the bar was.
Came in with friend to eat arojnd 6 pm on a Sunday. There were about three tables in the restaurant. Server greeted us, took order.... crickets... in the meantime the place got packed.. 45 mins go by, no food-no server while others that came in well after us were eating already.. we Stopped another server to see what was going on. Finally our server came by and told us that they were out of pretzel buns. Mind you we had ordered 45 mins prior so why are we just now hearing this is beyond me. I asked for check for the two drinks so we could get out of there ASAP! Then she proceeds to ask if we are sure we want to leave because our food is ready.. we declined. Worst service.
Since this is directly to your website I’m sure it won’t be posted.. unfortunately
Most EXPENSIVE burger I have ever eaten. Good but not THAT good! First and Last time!
I live in Charlotte, NC but was in Savannah for a wedding. I friend and I googled places that had turkey burgers and randomly decided to go to B&D. The best decision I have ever made in my life. I love the flexibility to customize your burger and all the choices to choose from. The wedding was in May 2017 and I have been trying to plan a visit back just to go get another burger. Or better yet can we get a location near Charlotte, NC. PLEASE!!!!
My husband and I with our 2 year old came in to eat Thursday night around 7pm. We were greeted when we walked in and sat down quickly. We waited about 10 min (which seemed a lot longer when there's others around you being greeted that have sat down after you). Willow B. finally came over to take our drink order with no apology at all. We told her we were ready to order and she had to come back because she didn't have her writing pad on her. We order our food and a runner brings it out quickly and it looks great. She comes back to check on the food ONCE right after it comes out and we never saw her again. Our drinks were empty and thank goodness our food was good since we wouldn't have been able to correct it if it wasn't. She finally comes back with the check and all she said is that she was leaving it and 'no rush'. Never once asked if we wanted any refills or maybe one Togo (we had water). We asked for a box and left. What an awful experience with great food. I was a server for 6 years at Cracker Barrel (from 2010-2016) and would have never been that inattentive to a table of mine or to someone else's table either.
The table next to us sat there longer than we did and no one greeted them. They were looking around for their server and she appeared apologizing for the wait and offering them a free basket of pickle chips. This was a different server. Maybe the floor plans are too spread out? Maybe they have too many tables per server? Who knows but please make sure they are aware of this concern.
While visiting Savannah for a quick 2 day visit before Hurricane Irma, we were in the Ellis Square and City Marketplace Area looking for a dog friendly restaurant. We spotted B&D Burgers and their outdoor seating area. We gave it a try and were extremely glad we did. The quality and varieyy was excellent and our server was awesome! They brought a bowl of water for our dog and he was also a fan of their burgers. We will visit 1 of their 4 locations in Savannah on our next visit! No doubts!
Sam and Melissa are the best! I recently moved to the area and they consistently deliver great personalized service. Pooler, GA is a "chain" restaurant community but this particular local chain is as close as one can get to a "regular" local bar feel as one can get in Pooler. Kudos to Melissa and Sam for delivering that local great neighborhood bar feel that we all want!
I travel frequently to Pooler, but my first visit to B&D's. I will say that I was truly impressed and will return. I am a frequent Pooler guest and very delighted I finally found a place with great food, atmosphere, and an amazing bartender. Melissa made me feel very welcomed and apart of the crew. As busy as she was and the other employees standing around watching her work nonstop managed to make this experience memorable! I never feel at home anywhere due to my demanding job and travels, but I did tonight. She was very personable, outgoing, and set to exceed guest expectations despite her overwhelming circumstances as she appeared to be the only one working. I never once seen a manager on duty and watched the rest of the staff stand around while Melissa was engaging with customers while it seemed she was the only staff member with a smile on her face. I have never seen a bartender that can make everyone feel so welcomed while looking to be the only staff member working in the building. The customers around me were truly amazed by her ability to keep up. She informed me of the local beers and also into an amazing burger even though she was extremely busy, making it appear easy. I visit bars and restaurants all over the country, but what I experienced tonight was very memorable and impressive thanks to Melissa. Keep up the positive attitude and hard work, one of a kind!
Ordered take out from the Pooler, GA location. Worst burgers we have ever had. We ordered burger on bed of lettuce and my wife gets a patty plan in the box. Nothing else. My 1/2 and her 1/3 has to be the worst burger we have ever had. McDonalds would have been a better choice. Sweet potato fries, cold, soggy, just plan terrible. For a burger place, it was pathetic. Waste of $25 bucks.
We went with friends to the Pooler location 7/24 to celebrate his birthday. Two of us ordered a burger. I was disappointed in mine, dry and little seasoning. The quality and price are not equal. r
We went to the location at Pooler Parkway. It was fourth of July so we expected slow service since it was busy, and it took a minute since our original server didn't come see us, but Martina stepped up and got our orders, recommended great drinks, and brought everything perfectly. Not only was our food and service superb, we saw how hard she was working while understaffed and went above and beyond to make sure all of her tables had everything they needed to enioy a great meal. Best server I have ever had at ant B&D location!
The Pooler location is one of our favorite places to eat, so we took my wife's parents there (from out of town), along with our two daughters, a husband, and a baby.
When we walked in the door, there was no one at the counter. No one behind the bar. One server in the restaurant glanced at us and walked away. We waited nearly 10 minutes as server after server walked by us and didn't even acknowledge we were there.
Finally, a hostess arrived, looking tired and obviously not wanting to be there. She tried to seat us only to find that the booth had not yet been cleared from the previous guests. It took three employees five minutes to slowly clear and clean the table.
Jump ahead to the point . . . the sweet tea tasted 3 days old, the Strawberry Chicken salad had one strawberry sliced up and the chicken was chewy and tasteless, the burgers were all overcooked, there were items we asked to be omitted from our meal that were not omitted and items we asked to add that were not added, we had to ask other servers for items that should have come with our meal (honey mustard, ranch, etc), for refills, and for boxes to package up what we didn't eat.
My wife went to use the restroom and the hostess was in the stall next to her throwing up (my daughter knew the girl and looked her up online to find she had been posting her long night of drinking on her Facebook page!)
Overall, if this was our first experience here we would never have returned ourselves or with friends or family. As it is, we will likely not be back for a long time.
Our first time in Savannah, My wife and I, along with our 22 year
old Military son visited the Abercorn St. B&D Burgers. The minute we walked in the friendliness, service and atmosphere were Awesome! We ordered our food and a couple Samuel Adams, The burgers and fries were fantastic!! When we finished, our server- James said my son's beer was on the house and thanked him for serving! He then went on to say keep the cool Sam Adams glasses, It was a great evening! On our way back to Columbus where my son lives one of the two glasses broke. :( On a long shot, I thought I'd give B&D a call and see if I could purchase another glass. I spoke with Dana, ( AWESOME!! ) at the Abercorn location. She was so helpful and pleasant to deal with, our broken glass turned into another great experience, We will definitely be headed back the next time we're in town!! THANK YOU!! Larry 5/29/2017
First night in Savannah picked here to eat great choice. Food was lovely , mckenzie our waitress was helpful and friendly
Ate outside nice atmosphere . Going back tomorrow
We had dinner on a Saturday night at the Pooler location. The wait time was fine, but the service was not great. My husband's burger was overdone. Our daughter ordered a fruit bowl and there was a huge chunk of the bowl that was chipped with sharp edges. It was a disappointing experience since we love the location off of Abercorn in Savannnah.
Didn't even eat. We left. Asked waitress about an egg allergy, she seemed very uninformed. And that everything had egg in it, even the cheese had egg she said. Really cheese! Get informed on what's safe and what isn't
Had a very great experience at the Congress street location. Courtney was an amazing bartender/server who was also very funny and added to the great evening a friend and I were having. She definitely seems to be an asset to y'alls company and made us feel welcome as soon as we sat down. Thanks again Courtney for the amazing service and great experience - outside bar 11/15/2016
I was having my vehicle worked on and one of your restaurants was within a short walk. There were also other establishments close too. I had never tried yours so I gave you a shot.
I ordered a sweet tea your least expensive burger w/blue cheese crumbs on a gluten free bread for a dollar more.
Burger and fries...ok
Price....not ok. 14.83 for a burger and fries and a tea..After a tip 17.83.
That's a rip off any way you look at it.
I will never go to a b and d burgers again. Hope your early retirement is good
sure happy to contribute. ..never again though.
We love our B&D on the Southside and can't wait for it to open up again. The summer just wasn't the same without date night on the patio. The fried green tomato BLT is the best!
The menu for burgers is very interesting and my wife and myself enjoyed the ones we ordered very much. Our server AMBER K was very attentive and helped us to have a very enjoyable experience. Will definitely stop in again when we are in the area.
The service was great and the food was excellent!
Great food and atmosphere! My server Danielle was very friendly and prompt.
Amber K. was our waitress and she was fantastic! Our burgers were delicious and fresh. One of the few places to find a gluten free option in Pooler. Good food and good service!!
Had the most awesome time and Alexa D was the most wonderful waitress I have had since moving here from St. Louis. Could not of asked for better. She did such an outstanding job and awesome service.
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